Frequently Asked Questions

If you are not able to find an answer to your question, please contact us: industry@goteborgfilmfestival.se

Accreditation


How do I know if I have an account from previous years?

All guests accredited to the Göteborg Film Festival in the past four years already have an account with us. The easiest way is to try to log in with the email and password you remember using to log onto our Industry Platform. If you’ve forgotten your password, simply click ’Forgot Password’ to reset it.

If you’re unsure whether you have an account, try creating a new one. If you receive an error stating the email already exists, reset your password to log in.

I can’t log in to apply for an accreditation, what should I do?

If you’re unable to log in and creating a new account or resetting your password doesn’t help, please email us a description of the issue, along with a screenshot if possible, at industry@goteborgfilmfestival.se.

I want to make an accreditation to someone else

If you’re applying for accreditation on behalf of someone else, please create the account and fill in the accreditation form using the attendee’s email. This email will be linked to their account, granting access to the Industry Platform and ensuring they receive all relevant communication.

I applied for a wrong accreditation. How can I change my accreditation?

If you’d like to change your accreditation, please contact us at industry@goteborgfilmfestival.se.

How long does it take for my application to be approved?

All applications are handled manually, and the approval process varies. You will receive an email with the approval of your application within a few days of applying. If you have not received an email in two weeks, please contact us at accreditation@goteborgfilmfestival.se

How can I receive an invoice or receipt for my accreditation?

After you have made the payment you will receive a receipt with e-mail. If you need an invoice, please contact accreditation@goteborgfilmfestival.se.

Does the festival has a dedicated festival hotel?

The festival hotel is Clarion Hotel Draken. This is also where the Industry Center and the Industry desk is located. Read more about the hotel here

If you can't find any suitable room at Hotel Draken, we recommend Comfort Hotel® Göteborg at Stenpiren.

Can we get a group discount?

If you are interested in purchasing 5 or more accreditations, please contact accreditation@goteborgfilmfestival.se.

I am having issues with my accreditaion payment link.

If you have issues with the payment link then please contact us at: accreditation@goteborgfilmfestival.s

Can I cancel my accreditation and receive a refund?

It is possible to cancel your accreditation. For cancellations made between January 1-18, 2025, a 50% reimbursement of your accreditation fee will be provided. Any cancellations actions taken post January 18 will result in no reimbursement.

How long is the accreditation registration open? 

You can apply for accreditations until the last day of the festival February 2th. If you have applied beforehand, you will receive information about your accreditation via email.

Attendance


When will the delegates list be published on the website?

The delegates list will be published in the beginning of January and updated weekly.

Where I can find attendance information?

Please refer to our practical information page for more information about your attendance at the Göteborg Film Festival.

When will the full industry programme and event calendar be published?

The Industry programme and event calendar will be announced mid-January on our website.

Where do I get information about the events and how to sign up for them?

Information about all the events will be announced mid-January on the industry website, and will include the information on how to sign up for the events as well.

Watching films


How do I book tickets as a Industry accredited?

All accredited delegates get access to the festival's film programme, granting you the opportunity to watch films in cinemas every day, if there are available seats.

In 2025, we will have a new system for booking tickets to the festival screenings. Attendees with Industry PRO, VIP, TV Drama Vision, Nordic Film Market and Press accreditations can also book tickets online for the public screenings taking place the same day or the next.

Each accredited is eligible to up to four tickets per day. Tickets are available starting at midnight for screenings scheduled for the following day and the day after. Tickets are limited and can be booked on a first-come, first-served basis. The tickets are included in you accreditation.

More information how to book tickets will be announced closer to the festival.

If you want to secure your ticket now, you will have to buy your ticket through the festival’s website: https://program.goteborgfilmfestival.se/.

Can I watch the full Göteborg Film Festival programme at drakenfilm.se outside Sweden? 

Unfortunately, you can only stream the 2025 online festival programme if you are a resident of Sweden. This is because we only have Swedish rights for streaming films. Film rights are often owned by different agents in different regions, so, unfortunately, it would not have been possible for us to arrange rights for all the films to countries other than Sweden. 

How to watch Draken film? 

Accredited delegates who reside in Sweden have access to the Göteborg Film Festival Online programme from January 24 through February 2. Films are available for 24 hours after they premiere online. 

All accredited residing in Sweden will receive information on how to watch the online programme a few days before the festival.